Reverent Knowledge

Privacy Policy

Effective Date: 18 June 2026

1. 1. Who We Are

   Reverent Knowledge Pvt. Ltd. is an India-based company offering educational, informational, spiritual, and cultural services related to Sanatan Dharma, including online sessions, offline sessions, newsletters, content publishing, workshops, and related offerings.

2. 2. Information We Collect

   We may collect the following categories of information where applicable to the Services you use:

   • name (first and last);
   • email address;
   • mobile number;
   • date of birth;
   • occupation;
   • areas of interest or preferences you voluntarily provide;
   • identity details received from a third-party authentication or identity provider when you sign in using a single sign-on option, limited to details such as your name, email address, and profile picture that you have authorised the provider to share;
   • billing and payment details, where you make a paid purchase;
   • country, city, and general location details, where you choose to provide them;
   • service preferences, booking details, and attendee information, including information you provide on behalf of persons you register (such as children for whom you are the parent or lawful guardian);
   • communication history with us, including support and contact requests;
   • technical metadata submitted by your device or browser (such as browser user-agent and referrer URL), captured when you submit support or contact requests, used solely for diagnostics, security, and to respond to your message;
   • first-party analytics and attribution identifiers stored on your device (such as an anonymous device identifier, a session identifier, and marketing-attribution parameters like UTM source, medium, and campaign), where you have provided consent for analytics cookies;
   • newsletter subscription preferences, where you subscribe;
   • payment-related transaction references, where a payment is processed through our authorised payment processors;
   • social media interaction details, where you choose to engage with us through a social media platform; and
   • any other information voluntarily submitted by you through forms, registrations, messages, surveys, or support requests.

   We do not intentionally collect more personal data than is reasonably necessary for the purpose for which it is collected.

3. 3. Sensitive Information

   Please do not share sensitive personal data unless specifically required for a lawful and clearly explained purpose. If any sensitive personal data is ever requested, it will only be sought where necessary, lawful, and appropriately protected.

4. 4. How We Collect Information

   We may collect personal data:

   • directly from you through forms, registrations, newsletter signups, bookings, purchases, and communications;
   • automatically through cookies, analytics tools, and website technologies;
   • from third-party authentication or identity providers when you sign in using a single sign-on option, limited to the identity details you authorise the provider to share with us;
   • from service providers supporting payments, hosting, analytics, cookies, communications, or customer support; and
   • from social media interactions where permitted by the platform and your privacy settings.

5. 5. Purposes of Processing

   We may use your personal data for the following purposes:

   • to provide and manage our Services;
   • to process registrations, bookings, and payments;
   • to send confirmations, receipts, reminders, updates, and service communications;
   • to send newsletters, educational content, and promotional updates where permitted;
   • to improve our website, offerings, and user experience;
   • to respond to inquiries, feedback, complaints, and support requests;
   • to maintain records, prevent fraud, ensure platform security, and comply with legal obligations;
   • to analyse usage trends and improve content relevance; and
   • to comply with applicable legal, tax, regulatory, or accounting obligations.

6. 6. Legal Basis and Consent

   Where consent is the basis of processing, we rely on your clear and informed consent. In other situations, we may process data where necessary for:

   • performance of a contract or requested service;
   • compliance with legal obligations;
   • legitimate business and operational purposes consistent with applicable law; and
   • voluntary provision of information by you for a specified purpose.

   You may withdraw consent where applicable, subject to legal and operational limits.

7. 7. Cookies and Similar Technologies

   We may use cookies, pixels, analytics tools, and similar technologies to:

   • operate the website and maintain your signed-in session (strictly-necessary authentication and session cookies);
   • understand traffic and engagement;
   • remember preferences;
   • improve performance and user experience; and
   • measure campaign effectiveness.

   Where analytics or marketing categories are used, we rely on first-party technologies only and do not currently use third-party trackers or advertising pixels. You can review, accept, or decline non-essential categories at any time through the cookie preferences available on the website.

   You may additionally manage cookie settings through your browser or device where available.

8. 8. How We Measure Campaigns

   When you scan a QR code on one of our brochures or follow a link from a partner channel, we store a non-personal campaign code (for example, a value such as "brochure-v1") in your browser for up to 90 days so that we can understand which assets reach which seekers. We also collect activity data, such as pages viewed, time spent, and links clicked, to refine our teachings and improve our offerings.

   The identifiers used for this measurement are pseudonymous. We do not sell this information, share it with advertising networks, or use third-party trackers. Activity data is automatically deleted after a configurable retention window, which is currently set to 12 months.

   You may withdraw your consent at any time through the cookie preferences available on the website. Necessary records (such as your account and registrations) will continue to be retained as described in this Policy.

9. 9. Sharing of Personal Data

   We may share personal data only where reasonably necessary and lawful, including with:

   • authentication and identity providers who help us verify and manage user accounts;
   • cloud hosting, database, and infrastructure service providers who store and operate our systems on our behalf;
   • transactional email, messaging, or communication service providers;
   • where applicable, authorised payment processors and payment gateways;
   • event, webinar, or session delivery platforms;
   • analytics, performance-measurement, or customer-support service providers, where used;
   • marketing, advertising, or retargeting service providers, where applicable to any marketing activity we introduce in future;
   • professional advisors, auditors, compliance personnel, or legal authorities where required; and
   • business partners or facilitators involved in delivering a specific service you requested.

   We enter into contractual arrangements with each such service provider requiring them to process personal data only for the purposes we specify and to apply appropriate security safeguards. Some providers may be located outside India, subject to the cross-border transfer provisions described below. We do not sell personal data as a commercial commodity.

10. 10. Payments

    Payments may be processed through third-party payment processors or gateways. We do not intentionally store complete payment instrument details unless lawfully required and securely handled through authorised systems.

11. 11. International Transfers

    As we serve users in India and globally, and may use service providers located in different jurisdictions, your personal data may be processed, stored, or transferred outside India, subject to applicable legal requirements, reasonable safeguards, contractual controls, and lawful transfer mechanisms.

12. 12. Data Security

    We take reasonable technical, organisational, and administrative measures to protect personal information against unauthorised access, misuse, loss, disclosure, alteration, or destruction. However, no website or digital system can guarantee absolute security.

13. 13. Data Retention

    We retain personal data only for as long as necessary for:

    • the purpose for which it was collected;
    • providing Services and support;
    • record-keeping and compliance;
    • dispute resolution;
    • enforcing our agreements; and
    • applicable legal, tax, regulatory, or accounting requirements.

    When data is no longer required, we will delete, anonymise, or securely dispose of it as appropriate.

14. 14. Your Rights

    Subject to applicable law, you may have the right to:

    • request access to your personal information;
    • request correction or updating of inaccurate information;
    • request deletion of your information where applicable;
    • withdraw consent where consent is the basis of processing; and
    • opt out of promotional communications.

    To exercise any such rights, please contact us using the contact details below.

15. 15. Grievance Redressal

    If you have questions, complaints, or requests regarding your personal data or this Privacy Policy, you may contact our Grievance Officer / Privacy Contact:

    Email: grievance@reverentknowledge.com

    Address: B-126, sector 65, Noida, Uttar Pradesh, 201301

    Response Time: 2-3 business days

16. 16. Children's Privacy

    Our Services are primarily intended for adults. A parent or lawful guardian may, however, register children (individuals under 18 years of age) as attendees or participants using their own account and the multi-attendee registration flow we provide. By doing so, the parent or lawful guardian confirms that they have the authority to consent on behalf of the child to the processing of the child's personal data as described in this Policy, and is responsible for ensuring the accuracy of the information provided.

    We do not knowingly undertake tracking, behavioural monitoring, or targeted advertising directed at children. Consistent with applicable law, we take reasonable steps to limit the processing of children's personal data to purposes necessary for delivering the Service the parent or lawful guardian has requested.

    If you believe that personal data relating to a child has been provided to us without appropriate authority, please contact us using the Grievance Redressal details above and we will take steps to delete or restrict processing of such data.

17. 17. Third-Party Links

    Our website or content may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third parties.

18. 18. Privacy Updates

    We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.